T K Garnham is a family run business, and have over thirty-five years experience in the service and repair of Domestic Appliances.
We pride ourselves on our professionalism and expertise. Your custom is truly important to us. We are not a large call centre who offers an impersonal service. Likewise, we are not a “one man band – jack of all trades, master of none”.
With the backing of major white goods manufacturers, we are large enough to be able to deal with your situation, whilst being small enough to actually care.
Whilst we are based in Ipswich, we actually cover all of the “IP”, “CO”, “NR”, plus “PE30-PE38” postcodes. So, this includes places such as Ipswich, Felixstowe, Bury St Edmunds, Thetford, Diss, Colchester, Clacton on Sea, Harwich, Sudbury, Halstead, Lowestoft, Gt Yarmouth, Norwich, Kings Lynn, Hunstanton, Cromer, Dereham, Downham Market, Swaffham, Beccles………………………….to name just a few!
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It's always frustrating when an appliance breaks down or doesn't work properly. In recent years I have found that service in general has deteriorated. It seems to be difficult to speak to someone quickly and I end up not being able to get through on the phone. Then, when I get a response, it's ages before anyone can come round to fix it. This time, I had a TOTALLY different experience 😀. My washing machine is still under guarantee, so I contacted Beko first- very efficient and friendly. I was told that TK Garnham would be dealing with the repair. They were speedy in contacting me and arranging a date to fix it. Extremely friendly and informative. The engineer was professional and helpful and the whole process was painless. I then looked on their website to discover how much more they can offer, such as sales. I will definitely use them in future. I write this long review as this kind of service is becoming increasingly difficult to find and I feel it should be praised when it occurs. Believe me, I speak from experience!