At T.K.Garnham & Sons Ltd, we have been the approved repair agents for Beko and The Electrolux Group for quite some time. However, we have always taken on work dealing with other brands as and when requested.
Of late, we have become increasingly busy, so we have decided that we need to run as efficiently as we possibly can. With that in mind, we have decided to stop doing work on other brands. We will now solely be concentrating on the brands of AEG, Beko, Electrolux, and Zanussi. This will enable us to stock parts that are applicable to the brands we deal with, plus our engineers will become increasingly familiar with just those brands – and we feel that this will help improve our overall level of service. You could call it, “sticking to what you’re good at”.
To all our customers who have used us in the past for other brands, we kindly thank you for your custom. However, moving forward, we have decided that we as a business need to do things a little differently. For the vast majority of our customers who have appliances made by either Beko or The Electrolux Group, our focus is now on ensuring that you receive the very best level of service we can provide. Our efforts will be well and truly concentrated on your appliances. Our aim is to improve our ‘first time fix’ rate, and we are determined to do so. This will not only reduce the amount of time that your appliances are out of action for, but it will also result in us having a shorter lead time in terms of when we can visit you.
So in summary, should you ever have any issues with your Beko or Electrolux Group appliance, please call T.K.Garnham & Sons Ltd. You simply won’t find another repair company who are as focused on fixing your appliance.
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